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Understanding your users’ needs, capabilities, pain points, and their use environment helps set the foundation for successful product design.

Through observation & interview, Usable Solutions helps you really get to know your users to understand what your product or service should be doing.


We’re skilled at putting research participants at ease, to elicit rich insight that effectively informs design.


Gain more complete knowledge of your users...

Sample deliverables include:

  • User personas

  • User profiles

  • UI design specifications

  • Task / Workflow models

  • Journey maps

  • Use case scenarios

Our methods include:

  • In-depth interviews 

  • Contextual interviews

  • Task analysis

  • Usability studies

  • Ethnographic studies

  • Participatory design

  • Card-sorting

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